Sportsco Mornington

Reviews of Sportsco Mornington

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  Bmac Added September 06, 2023

  ★ ☆ ☆ ☆ ☆
  I bought a pair of $90 kids New Balance shoes and after only a few days there was a fault with the stretch shoe laces. I tried to take them back but the store wouldn't refund or replace the shoes. They told me that they had wavered the returns policy with New Balance in order to get a discount from the NB wholesale. In other words increase their profits over customer satisfaction. They did offer to fix them at the shoe repair man but for $90 I would expect that I shouldn't have to settle for a pair of stitched and fixed shoes. Horrible customer service and don't buy from here go to Rebel where you can return faulty products.
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  Isabella.loves.horses (Bella) Added August 29, 2023

  ★ ☆ ☆ ☆ ☆
  Absolutely disgusting behaviour towards us. The staff were rude and didn’t give us a refund then tried to manipulate us, not coming back.
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  mandown45 Added August 15, 2023

  ★ ☆ ☆ ☆ ☆
  RUDE abusive staff with no manors and very poor customer service.
  
  As a sneaker head I found them to be the worst store I have ever been into and that is saying a lot.
  
  I would recommend every one does them selves a favour and avoid this store like the plague it is.
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  Steve Brown Added August 12, 2023

  ★ ★ ★ ★ ★
  The guy who served us had the patience of a saint. He also went well out of his way in assisting us with our enquiry and as a result of his product knowledge we went away with a great pair of shoes. Why go to DFO when you have a gem like this right on our doorstep.
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  Graeme Smith Added March 03, 2022

  ★ ☆ ☆ ☆ ☆
  The store is closed and will not open until mid 2022. The info online shows it open and trading normally. Very disappointing
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  Kellie B Added February 28, 2022

  ★ ★ ★ ★ ★
  Great service received from Danielle today. Went above and beyond in her customer service over the phone and in person
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  Julie Stanley Added February 19, 2022

  ★ ☆ ☆ ☆ ☆
  I actually hate leaving bad reviews, but after a number of terrible experiences with one particular staff member at this store I have just had enough. RUDE is an understatement! I was once told by this man when I was looking for running shoes that I "don't really look like a runner" and then this week we attempted to buy shoes for my son there and I nearly just walked out when I saw him there, but stupidly we went in and as usual his attitude was terrible. Lesson learnt, I will travel further for better service in the future. It's a shame because there are other staff there who are very good.
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  Scott Baker Added February 07, 2022

  ★ ★ ★ ★ ★
  I went in to get shoes for my son for school and in less than 15 min we had the perfect pair of shoes and at a great price.
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  Alicia Newnham Added February 06, 2022

  ★ ★ ★ ★ ★
  Absolutely blown away by the customer service we received today… couldn’t get to the store at the time it was open for click and collect… so my son’s birthday present was delivered to our doorstep within a couple of hours! Can’t thank you enough!

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